Hours of Operation 8:00 a.m. - 5:00 p.m.Monday - Friday

Phone: (979) 725-8554

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FAQ

New Service

How to Establish:

The deposit will be refunded when the account is closed and all outstanding balances are paid. A check will then be mailed to the forwarding address.

Utility Bills

Paying Utility Bills

The City of Weimar accepts payment by check, cash, cashier’s check, money order, and credit card. An inside window is available Monday – Friday, 8:00 a.m. – 5:00 p.m at City Hall.

Utility Bill Averaging

We bill on actual usage each month unless your meter is inaccessible.

High Utility Bills

There are various reasons for high water bills. Often it can be outdoor watering. You can read your water meter before and after using the sprinkler system to get an accurate usage for lawn watering. Water leaks are another reason for high usage. A 1/32″ in diameter leak can use 180 gallons in 24 hours, 5,400 per month.

Checking for slow leaks
Choose a time when water will not be used for at least 6 to 8 hours (overnight or if no one will be home during the day). Take a meter reading before and after the allotted time, if there is a difference in the readings there is possibly a leak.

What do I do if discover a leak
If a leak occurs, you can turn off your water by using your private water shut off.  This shut off should be located between the City’s water meter box and your home or business.  If you do not have a private shut off, a licensed plumber should have the necessary tool to shut off the water at the water meter.  In the event of an emergency when a plumber is unavailable, you may call the Utility Billing Division for a service technician to turn off your water so repairs can be made.  Be aware that in the event that you do not have private water shut off, you will be required to install one before your water can be turned back on.  This is a requirement in the plumbing code adopted by the City.  For questions on the installation of a private water shut off, you may contact Code Enforcement.

Meter Reading

How often is my meter read and how is it read?
Meters are read monthly around the middle of each month, either manually or through the City’s AMR (Automatic Meter Reading) system, depending on the type of meter installed at your address.

Where is my water meter located?
Most often the meter is located in the front of the house, with a black rectangular lid.

How does ensuring the meter reader clear access to the meter help keep costs down?
With hundreds of meters to read, the meter reading staff must be able to quickly access your meters in order to collect meter readings, which will result in correct charges to your utility billing account. To avoid any delays in obtaining a reading, the meter reader requires clear access to the meters. If a meter reader can quickly collect a reading from the meter on the first visit to your property, it helps keep utility costs down, which benefits all customers in helping to keep rates stable.

Here are some helpful tips for making sure that your meter is accessible:

  • Trim bushes, trees and grass that block the way to or cover the meter. It is amazing how quickly these plants cover or block a meter during the growing season. In effort to avoid any accidental damage to your prized plantings, please avoid planting landscape items in the area which your meter readers must travel.
  • Please make sure that no objects are placed so that they cover or block access to the meter. A few items found blocking water meters include cars, trailers, garbage cans, construction equipment or supplies, and landscape bark or gravel.
  • Please remember your meter is located in the City’s right of way and if repairs are needed the City is not held responsible for replacing or repairing any private property located in the right of way.
  • Please ensure your house address is clearly displayed on your residence. This will not only assist the meter reader but emergency personnel as well.

Service Termination